Port call observatory
What we really know about the cruise port call
We read international research on flows, spending, mobility and governance in cruise ports. Every summary gives the full reference and a link to the original study.
39studies
113places
8themes
Case studies worldwide
Each dot is a place analysed in a study. Select it to open the summary.
Spending and impactFlows and trackingMobility and transportOvercrowdingPort-city governanceData and digitalPassenger experienceMarket
Dossiers
Five questions, several studies compared
Spending and impact · 7 studies
What stays ashore
Cruise passenger spending is the most quoted argument in any debate about port calls. But how much do passengers really spend, and what drives it? We compared seven studies, from Copenhagen to the Caribbean.
€56 / €28
Average and median onshore spending reported by cruise passengers interviewed in Copenhagen (2018–2019).
Read the dossier →
Flows and tracking · 6 studies
Where cruise passengers go
GPS has made visible what could once only be estimated: how far cruise passengers go, for how long and by what means. Six studies, from Barcelona to Sydney, describe a short visit, on foot and close to the port.
Mobility and transport · 6 studies
From quay to city
The first kilometre decides much of the visit: how far the terminal is, what transport exists, when ships arrive. Five studies, from the Mediterranean to South America and Vietnam, measure how calls weigh on traffic and transport.
Overcrowding · 7 studies
Crowding and carrying capacity
The problem is rarely the annual number of cruise passengers: it is how many people are in the same place at the same time. Five studies explain where concentration comes from and what tools exist to manage it.
Data and digital · 7 studies
Port and city: shared data
Everyone wants real-time flow data, but few publish it and hardly anyone exchanges it. Six studies, from port governance to European data spaces, explain why ship, port and city struggle to work from the same information.
Archive
All studies
Digital twins: where port authorities start
Barcelona · 2026
The study identifies 80 possible digital twin applications for a port authority and proposes a method for choosing among them by weighing expected benefits against required resources.
Data and digital
Open data in Valencian smart tourism destinations
Valencian Community · 2026
Of the responding destinations, 67.2% publish no open tourism data; according to their managers, the main obstacles are lack of budget and technical capacity.
Data and digital
Accessible cruising: the Carnival case
Conceptual study · 2025
According to the analysis, based on information published by the company, the main accessibility gaps lie ashore, in excursions usable by people with disabilities.
Passenger experience
How cruise passengers walk in Barcelona
Barcelona · 2025
For the typical independent cruise passenger in the sample, 47.6% of the time spent away from the port is on foot (median value from GPS tracking).
Flows and tracking
Open GPS data on cruise visitors in Palermo
Palermo · 2025
The public dataset contains 162 GPS routes of independent cruise visitors in Palermo, with visits of a few hours mostly within a few kilometres of the starting point.
Data and digital
Ports far from the city in Ho Chi Minh City
Ho Chi Minh City · 2025
According to the operators interviewed, ports far from the centre, such as Phu My at 65 km, cut into visiting time; fragmented responsibilities are also a barrier.
Mobility and transport
The global cruise market in 2024-2025
Worldwide · 2025
According to figures released by the industry association, ocean cruise passengers worldwide numbered 34.6 million in 2024, up from 2023.
Market
The port of call and word of mouth in the Canaries
Canary Islands · 2025
Better ratings of services, organisation and arrival information at Canary Islands ports are associated with a higher stated willingness to recommend the cruise (average 4.68 out of 5).
Passenger experience
Measuring crowding on a historic street in Valencia
Valencia · 2024
A camera with automatic counting on a street next to the cathedral shows that, on the days analysed, comfort thresholds are exceeded in step with local calendar events.
Overcrowding
A common European data space for tourism
Europe · 2023
The draft proposes shared rules for exchanging tourism data and finds that only 18.4% of the sources catalogued can be accessed remotely.
Data and digital
A ladder of measures against overcrowding
Conceptual study · 2023
The model, not yet tested in the field, ranks five types of intervention, from information to closing access, by visitor pressure and visitors' willingness to change plans.
Overcrowding
Crowding and the wish to return to Mediterranean hotspots
Mediterranean · 2023
In the online sample, mostly not cruise passengers, those who perceive more crowding and less authenticity report lower satisfaction and less willingness to return.
Overcrowding
Cruise visitor patterns in Visby
Visby · 2023
In a thesis based on GPS tracks, cruise visitors spend on average about 4.8 hours in Visby and move mostly within the town walls; those with less time explore less.
Flows and tracking
Cruise visitors' intentions and behaviour in Japan
Japan · 2023
Four years after the visit, few respondents say they have returned, while 96.1% say they have talked about it with others: stated intention to return is a weak indicator.
Passenger experience
Smart tourism practices in European cities
Europe · 2023
The report gathers practices as declared by 29 candidate cities for the European title, without independent checking; spreading tourist flows appears in only one case.
Data and digital
Cruise ships and road congestion in South America
South America · 2022
According to the econometric model, each cruise ship arriving or departing is associated on average with a rise in congestion of roughly 12% in the areas near the terminal.
Mobility and transport
Cruises and urban mobility in Mediterranean Spain
Mediterranean Spain · 2022
Where public transport is well developed, as in Barcelona, cruise passengers' estimated trips weigh little on metropolitan mobility; in Palma, with about five cruise passengers a year per resident, they weigh more.
Mobility and transport
Stops and spending of cruise visitors in Copenhagen
Copenhagen · 2022
Cruise visitors' self-reported spending depends more on how they visit than on who they are: making at least one stop of over 40 minutes is linked to much higher odds of spending.
Spending and impact
Where cruise passengers go after disembarking in Sydney
Sydney · 2022
In a small preliminary sample, Australians from elsewhere travelled on average much farther from the terminal (about 143 km) than international passengers, who stayed near the port.
Flows and tracking
Four governance models for cruise ports
Conceptual study · 2021
A systematic literature review, based on a very small body of studies, distinguishes four cruise port governance models, from an entrepreneurial port authority to a private terminal operator.
Port-city governance
How European port cities can coexist with cruises
Europe · 2021
An analysis of policies in Barcelona, Venice, Dubrovnik, Lisbon and Amsterdam identifies five strategies to be combined, starting with knowing how cruise passengers move.
Port-city governance
How cruise visitors move and spend in Valencia
Valencia · 2021
In this sample, reported spending averaged about €36 per person and tended to be higher among those visiting the city independently and staying longer ashore.
Spending and impact
Personalised sightseeing itineraries computed in seconds
Berlin · 2020
In tests on Berlin, iterated local search proposes an itinerary in about 1.5 seconds, although fast methods may fall short of the best solution.
Mobility and transport
Sharing data among port actors in Valencia
Valencia · 2020
A prototype tested on container traffic at the Port of Valencia shows that port actors can share data while keeping control over it, and derive four operational indicators from it.
Data and digital
What cruise calls bring to small local businesses
Asia-Pacific region · 2020
In the authors' hypothetical scenarios, direct spending per call varies by more than an order of magnitude depending on port type, ship size and embarkations.
Spending and impact
A network governance model for cruise destinations
Conceptual study · 2019
A conceptual paper, not empirically tested, proposes managing cruise flows through network governance built on collaboration and data exchange between port, city and operators.
Data and digital
How the port shapes cruise visits in Lisbon and Livorno
Lisbon and Livorno · 2019
In Livorno about 90% of cruise excursions head to Florence, Pisa and Lucca, while in Lisbon cruise visitors mainly tour the city: the port's role shapes where visitors go.
Port-city governance
Shore excursions and crowding in Barcelona and Valencia
Barcelona and Valencia · 2019
Based on what is offered, roughly 85 out of 100 excursions sold by cruise lines include a stop in the port city, helping to concentrate flows in the centres.
Overcrowding
Tracking tourists with smartphone GPS
Tasmania · 2017
Experience from a large study in Tasmania indicates that GPS tracking yields detailed movement data, but survey participation falls as the trip goes on, down to 28.2% for the final survey.
Flows and tracking
Cruise tourism and urban development in Venice
Venice · 2016
According to the report, cruises make a modest contribution to urban congestion in Venice; the main pressure points are days with several ships in port and moving transit passengers.
Port-city governance
Shore excursion challenges in Sri Lanka
Sri Lanka · 2016
In a pilot study with few interviewees, local operators report coach convoys, crowded sites, shortages of guides and facilities, and a passenger berth too short for the largest ships.
Passenger experience
How much cruise visitors spend in the Caribbean
Caribbean and Latin America · 2015
By the estimates of this industry-funded study, each passenger visit is worth an average of USD 103.83 in onshore spending, with wide differences between destinations.
Spending and impact
The economic impact of cruises in Vanuatu
Vanuatu · 2014
According to the report's estimates, about 59% of cruise spending in Vanuatu feeds the local economy, with wide differences across sectors and stops.
Spending and impact
Cruise lines sell itineraries, not destinations
Caribbean and Mediterranean · 2013
For cruise lines a port is a replaceable stop on the itinerary; in the Caribbean, for instance, time ashore averages 4.3 hours.
Market
By train and bus from ports to World Heritage Sites
Mediterranean · year n/a
Based on travel times estimated for 2015, only 54.70% of the World Heritage Sites considered can be reached by public transport within two hours of the terminal.
Mobility and transport
Cruising and sustainability along the Inland Passage
Alaska and British Columbia · year n/a
According to the chapter, which relies on secondary sources, in 2007 most cruise visitors stayed ashore just 4.1 hours on average, too little for local businesses.
Port-city governance
Digitalisation and business models in ferry ports
Northern Europe · year n/a
In the six ferry ports examined, the authors judge digitalisation to be fragmented, made up of short projects without a strategic vision and few new services.
Data and digital
Smart technologies in the cruise sector
Conceptual study · year n/a
According to a qualitative analysis still under review, cruise digital technologies become strategic tools only when integrated with each other and when ship, port and destination share data.
Data and digital
Sustainable mobility for cruise passengers in Trieste
Trieste · year n/a
Trieste introduced themed routes starting from the maritime station, bike sharing and a tourist app, but the effects on travel choices were not measured because of the pandemic.
Mobility and transport
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