Note on the source. This source should be read with caution: it may be funded by the sector, a draft or a thesis, or rely on self-reported or modelled data. See the limitations below.
The question
To what extent do shore excursions sold on board concentrate cruise passengers in the historic centres of port cities or spread them into the hinterland? The comparison is between Barcelona (a mature, congested destination) and Valencia (an emerging destination).
The method
Multiple case study: content analysis of excursion descriptions published on cruise line websites (98 excursions from 9 lines for Barcelona, 86 from 10 for Valencia, covering about 75% of 2017 calls); relative frequencies of municipalities and attractions and density maps; supply-side analysis, with no data on the number of buyers.
What the study finds
- Outside Barcelona only Montserrat monastery, 61.5 km away, carries real weight, appearing in more than 12% of excursions. Other regional destinations stay between 1% and 4%.
- According to reports cited by the authors, cruise passengers spend on average 4 h 20 min ashore in Barcelona and 4 h 30 min in Valencia, a window that restricts visits to the main sights.
- The authors' proposals include separate stops for tour coaches and shuttles, a cruise strategy plan shared by public bodies, businesses and residents, public transport that accounts for cruise visitors, regional and walking routes to lesser-known sights, capped or booking-only access at the busiest spots, and apps signalling crowding in real time.
The programme of excursions sold on board is an underused but decisive lever for distributing flows: if almost all target the same attractions, overcrowding is partly built into the offer. The study suggests cities and ports work with ground operators on alternative itineraries, using the fact that call schedules and volumes are known in advance.
Limitations
Supply-side analysis only (website descriptions): it is not known how many people buy each excursion, and cruise passengers visiting on their own are not considered. Data on length of stay and spending come from third-party reports.
Navarro-Ruiz, S., Casado-Díaz, A. B., Ivars-Baidal, J. (2019). Cruise tourism: the role of shore excursions in the overcrowding of cities. International Journal of Tourism Cities (ahead-of-print).
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